AUTHORISATION/REFERRAL OR PRE CERTIFICATION CHECK..

Before the patient's visit to the provider, we perform pre-insurance verification to check eligibility regarding the particular insurance, requirement for any pre-authorization or referral, whether any copayment has to be collected, if the patient has met the deductible, the amount of co-insurance the patient shares, and whether the patient's insurance covers the service sought from the provider. This step is important because many insurance providers do not provide retro-authorization.

Pre-registration services ensure that our clients don't spend their time collecting patient information or scheduling appointments. Our clients utilize their pre-registration staff for other activities that have a direct impact on the healthcare system at their hospitals or clinics. Starting from the careful input of patient demographics in an accurate and timely manner, we validate patient information, registers patients, and updates records.